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JobTitle: BDC Appointment Coordinator

Department: Service

Position Summary:

An Appointment Coordinator is responsible for maintaining customer relationships. The Appointment Coordinator will report to an Account Manager who will monitor their performance on a daily, weekly, and monthly basis.

Principal Duties and Responsibilities

An Appointment Coordinator's duties include, but are not limited to the following:        

·         Responsible for scheduling quality service appointments (through both outbound and inbound calls).

·         Responsible for the re-scheduling of No Show appointments and for confirming appointments that have already been made.

·         Responsible for ensuring that the Dealership's Service Department is booked to its maximum potential.

·         Responsible for representing the Dealership in the most positive and professional manner, when dealing with the customers they serve.

·         Responsible for maintaining an accurate customer database.

·         Responsible for reaching daily, weekly, and monthly targets as set out by the Account Manager.

Qualifications

·         High School education is required.

·        Automotive experience is a definite asset.

Skills required

·         Basic computer skills

·         Selling skills 

·         Team Player

Please send your resume to servicejob@curryhondaga.com or come in and fill out an application.

Equal Opportunity Employer M/F